Privacy Policy
1. Introduction
At G-Bitch (“we”, “us”, or “our”), accessible via g-bitch.com, your privacy is of paramount importance. We are fully committed to protecting the personal data of our website visitors, users, and customers, and we process this data in accordance with the highest standards of data protection under applicable international laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with g-bitch.com and outlines your rights in relation to your personal data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected via our website, products, and services. G-Bitch is the data controller for all personal information collected through our online platforms and determines the purposes and means of processing such personal data. If you have any questions or concerns about this policy, please contact us via email at [email protected].
3. Categories of Data Processed
We collect the following types of information to deliver, maintain, and improve user experience and to fulfill our contractual and legal obligations:
– Usage Data: Includes information about how you use our website such as IP address, browser type, operating system, referral URLs, length of visit, and interaction behavior.
– Account Data: Includes personal details such as full name, postal address, email address, and telephone number provided during account registration or order placement.
– Profile Data: Includes your website preferences, order history, behavior on the site, saved product selections, and browsing preferences.
– Communication Data: Includes data shared when contacting our customer support or submitting inquiries via email or forms, such as your contact details, communication content, and correspondence logs.
– Technical Data: Includes device identifiers, operating system type and version, browser and plugin types, and other device settings relevant to site access.
– Transaction Data: Includes payment and billing details, order history, delivery addresses, and information regarding payments processed through our third-party payment gateway.
– Preference Data: Includes your marketing communication preferences, expressed interests in specific products, and settings selected during your interaction with the website.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Contractual Necessity: To fulfill our contractual obligations such as processing orders, sending transaction emails, and delivering products and services.
– Consent: Where you have expressly consented to the processing of your personal data for specific purposes, such as receiving marketing communications.
– Legitimate Interest: For purposes such as website operation, fraud prevention, network and information security, and business analytics, provided our interests are not overridden by your data protection rights.
– Legal Obligation: When processing is required to comply with applicable legal or regulatory requirements, such as tax or financial reporting obligations.
5. Your Rights
You have specific rights under data protection laws concerning your personal data. These rights may vary depending on your location and include:
– Right of Access: You may request information about how we process your personal data and receive a copy of the data we hold about you.
– Right to Rectification: You may request correction of any incomplete or inaccurate data.
– Right to Erasure: You may request deletion of personal data where it is no longer necessary for the purposes for which it was collected.
– Right to Restriction of Processing: You may request limitation of processing of your personal data under certain conditions.
– Right to Data Portability: You may request that we provide your personal data to you or a third party in a structured, commonly-used, machine-readable format.
– Right to Object: You may object to our processing of your personal data where our legal basis is legitimate interest or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement industry-standard and commercially reasonable technical and organizational safeguards to protect your personal data from loss, misappropriation, unauthorized access, disclosure, alteration, or destruction. These include:
– Secure socket layer (SSL) encryption protocols for data transmission
– Administrative access restrictions and authentication controls
– Encrypted backups stored in secure environments
– Employee training on data protection and confidentiality
Despite these efforts, no system is entirely secure. We encourage users to remain vigilant and report any suspected breach of security.
7. International Transfers
Your personal data may be transferred to and processed in countries outside your jurisdiction, including those that may not offer the same level of protection as your home country. Where such transfers occur, we ensure adequate safeguards consistent with applicable data protection laws, including:
– Standard Contractual Clauses approved by the European Commission
– Processing under the EU-U.S. Data Privacy Framework (where applicable)
– Specific contractual obligations with third-party processors ensuring compliance
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, tax, and regulatory requirements. The general retention periods for various data types are:
– Usage, Technical & Preference Data: up to 26 months
– Account & Profile Data: for the duration of the account’s existence and up to 12 months after account closure
– Transaction Data: up to 7 years based on tax compliance requirements
– Communication Data: up to 2 years following closure of your inquiry or request
Once the applicable retention period has lapsed, your data will be securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and facilitate personalized services. Types of cookies include:
– Essential Cookies: Necessary for core functionality such as account logins, payment processing, and secure access.
– Functional Cookies: Enable customized user settings and language preferences.
– Performance Cookies: Collect anonymous statistics on website usage to improve performance.
– Analytics Cookies: Used by us or third-party tools (e.g., Google Analytics) to understand user behavior and site activity.
10. Cookie Management & Compliance
You have full control over the use of cookies. Consent is obtained prior to placing non-essential cookies, and you may update your preferences at any time via our website’s cookie management tool. Additionally, most web browsers allow cookie control through settings.
Under the GDPR and CCPA, we offer mechanisms to:
– Provide opt-in/opt-out choices for non-essential cookies
– Respect the Global Privacy Control (GPC) signal for California residents
– Honor Do Not Track (DNT) browser settings where feasible
11. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under this age. If you believe a child has provided us with personal data, please contact us immediately at [email protected], and we will take steps to delete such information promptly.
12. Policy Updates and Notifications
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. In the event of material changes, we will notify you by prominently publishing the update on g-bitch.com or, where appropriate, by direct communication. Continued use of the website following an update will signify your acceptance of those changes.
13. Contact Information
If you have any questions about this Privacy Policy, your rights, or our data handling practices, please contact us:
Email: [email protected]
Website: https://g-bitch.com
We are committed to upholding your rights and protecting your privacy. If you have concerns about how your personal data is processed, we encourage you to contact us directly, and we will respond diligently and transparently.