Privacy Policy
1. Introduction
At g-bitch.com (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. We understand the importance of safeguarding your personal data and are committed to processing it responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal data when you engage with our website and services.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal data collected through our website, g-bitch.com, and any associated services or communications. For the purposes of applicable data protection laws, g-bitch.com acts as the “data controller” of the personal data you provide to us when visiting or interacting with our website.
3. Categories of Personal Data We Collect
We collect and process several categories of personal data to deliver our services effectively and maintain operational integrity. These categories include:
a) Usage Data:
Includes information about how you interact with the site, such as IP address, browser type, geographical location, referral source, page views, session duration, and navigation paths.
b) Account Data:
Includes personal details you provide when creating an account or placing an order, such as your full name, billing and delivery addresses, email address, and phone number.
c) Profile Data:
Includes your preferences, purchasing behavior, browsing history on g-bitch.com, and other data used to personalize your experience.
d) Communication Data:
Includes the content of your communications with us, such as messages sent via our contact form, support tickets, emails to [email protected], or customer service interactions.
e) Technical Data:
Includes information about your device and system configuration, such as device type, operating system, internet connection, screen resolution, language settings, and the presence of browser plugins.
f) Transaction Data:
Includes payment and transaction details, including order information, payment method (but not full card information, which is handled securely by third-party payment processors), and shipping or fulfillment details.
g) Preference Data:
Includes your opt-in preferences for newsletters, promotions, marketing communications, and product or service interests.
4. Legal Bases for Processing Personal Data
We process your personal data on the following legal grounds, depending on the nature of our interaction:
– Legitimate Interest: We may process your data for purposes such as site improvement, fraud prevention, and direct marketing, provided that these interests are not overridden by your rights and freedoms.
– Contractual Necessity: We process data to fulfill our obligations under a contract with you, such as completing a purchase or providing customer support.
– Consent: For certain types of processing, particularly marketing or non-essential cookies, we seek your explicit consent.
– Legal Obligation: We may process your data to comply with a legal requirement, such as tax obligations or regulatory investigations.
5. Your Data Protection Rights
Depending on your jurisdiction and under applicable law, you may have the following rights with respect to your personal data:
– Right of Access: You have the right to request copies of the personal data we hold about you.
– Right of Rectification: You may request we correct inaccurate or incomplete information.
– Right to Erasure: You may request we delete your personal data, subject to applicable retention laws.
– Right to Restriction: You may ask us to temporarily suspend processing your data in certain cases.
– Right to Data Portability: You can request a copy of your data in a machine-readable format and transfer it to another controller.
– Right to Object: You may object to data processing conducted under legitimate interest or direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement comprehensive security measures to protect your personal data, including but not limited to:
– Industry-standard encryption protocols (e.g., SSL/TLS) for data in transit.
– Role-based access controls limiting who can view or process your data.
– Regular backups to preserve data integrity.
– Internal data protection training for employees and contractors.
– Routine security assessments and vulnerability scans.
7. International Data Transfers
Where we transfer your personal data outside the European Economic Area or other jurisdictions with similar data protection requirements, we ensure appropriate safeguards are in place. These include:
– Standard Contractual Clauses issued by the European Commission.
– Data processing agreements with service providers ensuring compliance with jurisdictional laws.
– Additional safeguards, such as encryption and data minimization, when applicable.
8. Data Retention
We retain your personal data for only as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, contractual, and operational obligations. Retention periods vary by data type:
– Usage Data: Retained for up to 12 months.
– Account and Profile Data: Retained while the account is active and for up to 5 years after closure.
– Transaction Data: Retained for legal obligations, typically 6–7 years for tax or accounting purposes.
– Communication Data: Retained for up to 3 years.
– Cookie Data: Subject to cookie lifespan, typically from session-only to up to 2 years, depending on cookie type.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance your experience and analyze site usage. We categorize cookies as follows:
– Essential Cookies: Necessary for site operation and basic functionality.
– Functional Cookies: Used to remember choices you make to improve usability.
– Analytics Cookies: Help us understand how visitors interact with the site.
– Performance Cookies: Collect aggregated, anonymous data to improve site performance and user journey.
10. Cookie Management & Compliance with GDPR and CCPA
Upon your first visit to g-bitch.com, you are presented with options to manage your cookie preferences in line with GDPR and CCPA regulations. You may withdraw or modify your consent at any time by using our cookie management tool or adjusting your browser settings. We respect Do Not Track (DNT) signals where technically feasible and applicable.
Under the CCPA, California residents may opt out of the “sale” of their personal information where applicable. We do not sell your data in a conventional sense; however, certain data-sharing arrangements may be deemed as such under the CCPA. For more information or to submit a request, please email [email protected].
11. Children’s Privacy
We do not knowingly collect, solicit, or process personal data from children under the age of 13. If we learn that we have collected the personal data of a child without appropriate consent, we will delete such data promptly. If you believe we may have collected such information in error, please contact us immediately at [email protected].
12. Updates to This Privacy Policy
We reserve the right to amend this Privacy Policy to reflect changes in law, our practices, or our services. We encourage users to regularly review this policy to stay informed of how we protect your personal data. Material changes will be communicated to you where required by applicable law or through prominent notice on g-bitch.com.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us at:
Email: [email protected]
We are committed to protecting your data in accordance with applicable laws and our responsibilities as a data controller. Please do not hesitate to reach out if you have privacy-related concerns or wish to exercise your rights under this policy.